- How Should you Prepare an IT Network for the Internet of Things?
- How the Blockchain Secure your Important Data?
- How Blockchain Can Resolve Concerns Around Electronic Health Records
- Text Analytics – In Pursuit of the Holy Grail of Customer Experience
- Conversational Marketing Through Social Media – The Way Forward
Monthly Archives: November 2018
November 16, 2018
The movement from customer satisfaction to customer experience! 10 years ago, customer satisfaction was thought of as the ‘be all and end all’ for business success. Businesses rarely went further than ensuring that their customers were happy and satisfied. Customer …